“Do what you do so well, that they will want to see it again and bring their friends”
– Walt Disney
Freedom Flooring keep a rolling record of how their customers are feeling through online survey software. Once a job has been completed our customers are emailed a quick survey to see how they felt about the job.
Customers are an amazing source of information that allow us to optimize the performance of Freedom Flooring. We do really want to hear what you want, and understand what you think about our products and services. I mean, we aren’t needy or anything but we like to know, you know?
Why do we do that? Well, if we ensure we listen to you – then customers become fans. And fans become valuable advocates for our brand for life! Like Trevor… see his review below.
We REALLY appreciate you as our customer filling out our little email survey after we complete your work. But,, we are all a bit time poor and mostly survey’s are just a pain, so we’ve made it a 30 second survey so it doesn’t feel like we are asking you to write an essay!
We use the feedback to improve and/or congratulate our staff on a job well done, or in Trevor’s case, we congratulate the customer for knowing his place hehehe
These comments are updated regularly here so we keep it fresh, so here is a slice from 2020/21.
You did what you said you’d do, when you said you’d do it. And it looks GREAT!
Kylie – Nick Bosanac Builders Brilliant staff
Amazing product, good value quick easy and experienced installation.
There is ONLY ONE flooring company – Freedom Flooring!
Trevor Logan (life customer that knows his place)
Approachable, very helpful & happy to solve problems.
Great workmanship, I’m very happy with the end result. Great communication
throughout the job too.
Exceptional quality Products , fast and efficient and very accommodating staff.
Customer Service was absolutely superb. Helpfulness in choosing both color, texture, and product was amazing. I would definitely recommend Freedom Flooring to each and everyone.
Anne and Graham
Incredible company, incredible people, incredible workmanship. Couldn’t be happier :)
Amazing service, very respectful, professional and polite team of installers, kept to their promises.
The whole team I dealt with were personable, knowledgeable & skilled.
Sean & Liz Kelly
It’s so rare in the construction industry and we’ve done a lot of house to get people like you, who care about what they do and communicate through the whole process.
Phil and Tania Wardell
We aren’t going to spam you with emails, call you a thousand times (or steal your first born).
After you fill out the form, one of our friendly advisors will reach out for a quick chat or to book an appointment.